The pilot program covers a set of functions to link smart regions, applications, and urban services to ensure consistency and synchronisation in smart city development. Priority fields and services for smart city development include smart city management, water systems, waste collection, traffic systems, education and healthcare. Director of IT Department, the Ministry of Information and Communications, Nguyen Thanh Phuc, said: “Smart governance in state agencies will renovate decision making process and development policy implementation to ensure efficient enforcement. This will ensure transparency and information disclosure while providing better services to the public, enterprises and the society.”