Passengers on the flight included under-18 children, the elderly, the sick, and students who finished their study but without accommodation, workers with expired visas or labour contracts, and those in extremely difficult circumstances. The Vietnamese Embassy in France sent staff members to the airport to help the citizens with boarding procedures. To ensure health for the citizens and prevent the spread of COVID-19, strict security, safety and epidemiological measures were applied during the flight.

After landing at Van Don airport the northern province of Quang Ninh, all crew members and passengers on the flight were given health checks and sent to quarantine in accordance with regulations.